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, , | Full-time | Hybrid
Who We Are
Athens Micro has been providing IT services since 1983. We support computer networks and servers for small and medium-sized businesses across North Georgia. Our goal is corporate-level technology on an SMB budget, backed by exceptional customer service.
Our culture rests on six core values:
- We Love to Learn
- We Do the Right Thing
- We are Helpful
- We are Positive Problem Solvers
- We are Responsive
- We Pay Attention to Details
We hire, evaluate, and recognize teammates based on these values, so it matters that you share them.
The Role
We're looking for a detail-oriented, organized, proactive vCIO to support client technology strategy and internal compliance work. You'll audit client environments, turn technical findings into clear recommendations, and make sure every new client gets a consistent onboarding experience.
We're open on experience. Whether you're building your vCIO skills or have led client technology strategy for years, we'll match your title, scope, and pay to what you bring.
Core Responsibilities (all levels)
- Conduct Best Practices Audits for prospective clients and present findings with clear, actionable recommendations.
- Perform recurring technical audits for existing vCIO clients, covering networks, systems, security, and technology standards.
- Gather technical information onsite and remotely, and document client environments.
- Support internal and client compliance initiatives, including tracking requirements, collecting evidence, and working with external auditors.
- Oversee onboarding for all service levels: lead pre-onboarding meetings, coordinate with the assigned account technician, and verify every checklist step is complete.
- Maintain technology standards and client documentation.
- Track your assignments and deadlines so commitments to clients and teammates are met on time.
- Work with the vCIO team and other departments to keep processes and service delivery consistent.
Additional Responsibilities (depending on experience)
- Lead client business reviews and advise on technology roadmaps and budgets.
- Own a portfolio of vCIO clients and the relationships with them.
- Guide technology standards and mentor newer team members.
- Complete tasks assigned by the vCIO Team Lead, such as client research and follow-ups.
Requirements
- IT managed service provider (MSP) experience preferred
- Experience in IT support, systems administration, network engineering, IT consulting, vCIO, or a similar role. Entry through senior experience considered.
- Working knowledge of Microsoft 365, Windows environments, networking, and common business IT infrastructure
- Familiarity with cybersecurity best practices and compliance standards
- Experience writing technical documentation, reports, or audit findings
- Strong organization, communication, and project coordination skills
- Valid driver's license and reliable transportation for occasional local onsite client visits
- Ability to pass a background check and pre-employment screening
Nice to Have
- Prior vCIO, IT consulting, or client-facing strategy experience
- Certifications such as CompTIA Network+ or Security+, or Microsoft certifications
What We Offer
- Smart, helpful co-workers
- Schedule flexibility
- Medical, dental, vision, life, and disability insurance
- 401(k) with company match
- Paid time off
- Monthly bonuses for meeting goals
- Training and bonus incentives for continuing education and new certifications
Athens Micro is an equal opportunity employer.
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